Eclerx Pune is currently seeking talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic chance for individuals who are passionate about providing exceptional customer service and thrive in a fast-paced environment. As an Inbound Chat Analyst, you will be the primary contact of communication for our valued customers, handling their queries and requests through live chat. You will play a crucial role in ensuring a positive and satisfying customer experience.

• Duties include:
• Responding to customer inquiries through live chat in a timely and professional manner.
• Offering accurate information about our products and services.
• Resolving customer issues and escalating complex cases when necessary.
• Partnering with other team members to ensure smooth customer service operations.

If interested in this exciting opportunity, please submit your application today! We are committed to creating a diverse and inclusive workplace where everyone can grow.

Associate - Inbound Chat: Customer Operations at Eclerx

Eclerx is actively seeking a skilled result-oriented and enthusiastic Analyst - Inbound Chat to join our thriving Customer Operations team. In this role, you will be the primary interaction for our valued customers via live chat, providing exceptional support and resolving their inquiries in a timely and professional manner.

• You will:
• Delivering prompt and comprehensive responses to customer inquiries via live chat.
• Resolving a wide range of customer issues, referring complex cases as needed.
• Updating accurate records of customer interactions within our CRM system.
• Working alongside other team members to ensure a seamless and positive customer experience.

We are looking for:

• Superb written and verbal communication skills.
• A strong understanding of customer service principles and best practices.
• Ability to multitask in a fast-paced environment.
• Analytical and critical thinking skills

Excited about the opportunity to join our team and make a positive impact, we encourage you to apply today!

Customer-Focused Analyst Opportunity: Inbound Chat at Eclerx Pune

Are you driven about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at addressing customer inquiries? If so, we have more info the perfect opportunity for you! Eclerx Pune is hiring a Customer-Focused Analyst to join our dynamic Inbound Chat team.

In this role, you will be the first point of contact for our valued customers, offering prompt and effective support through live chat interactions. You'll handle a variety of customer requests, from inquiries about products and services to technical help.

• Responsibilities Include: Providing timely solutions to customer issues through live chat interactions
• Skills Required: Strong problem-solving and analytical abilities
• Benefits of Joining Our Team:Competitive salary and benefits package

If you are an enthusiastic and customer-centric individual who is ready to make a impact, we encourage you to apply! Send your resume to [email protected].

Seeking Talented Inbound Chat Analysts at Eclerx Pune

Are you a passionate individual with a talent for interaction? Eclerx Pune is currently hiring talented Support Specialists to join our dynamic team. In this role, you will be the first point of support for our respected customers, providing exceptional service via live chat. If you have a desire to learn, we encourage you to submit your application.

• As an Inbound Chat Analyst, you will be responsible for: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and efficient manner.
• We offer a competitive salary and benefits package:
• Interested candidates are encouraged to apply online at:

Craft a Difference: Inbound Chat Analyst Role at Eclerx

Are a passionate individual looking to bring about a real change? Eclerx is seeking for a talented and motivated Inbound Chat Analyst to contribute to our dynamic team. As an Inbound Chat Analyst, you will be the first point of contact for our cherished clients.

• Responsibilities encompass:
• Delivering prompt and supportive assistance to users via live chat.
• Addressing customer questions in a efficient manner.
• Working with internal colleagues to ensure seamless customer journeys

If you are eager to learn, develop , and contribute meaningfully , we encourage you to join us.

Fuel Excellent Customer Experience at Eclerx

As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.

• Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
• Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
• Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.