Are you driven about delivering exceptional customer interactions? Do you thrive in a fast-paced environment where you can contribute to success ? Eclerx is looking for a talented Analyst - Inbound Chat - Customer Operations to join our team within our Pune facilities.

In this role, you will be the first point of contact for our valued customers via live chat. You will handle a variety of inquiries , ensuring a positive and seamless experience.

• Responsibilities include but are not limited to:
• Providing prompt and accurate responses to customers through live chat.
• Troubleshooting customer issues effectively and efficiently.
• Documenting customer interactions and updating databases accurately.
• Partnering with other teams to ensure a positive customer journey.

If you are a highly motivated individual with excellent communication and problem-solving skills, we encourage you to apply!

Shape your career as an Analyst in Customer Operations - Inbound Chat at Eclerx

Are you a passionate individual with a knack for interaction? Do you thrive in a energetic environment and excel in providing exceptional customer service? If so, Eclerx has an exciting opening waiting for you!

We are actively seeking talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the frontline support for our valued customers, handling their queries in a prompt and professional manner.

Employ your {strongwritten skills to craft clear and concise responses, ensuring a satisfying customer interaction.

• Contribute in maintaining a high level of customer satisfaction
• Collaborate with our dedicated support team to address complex concerns
• Always develop your understanding in our products and services

Join a dynamic team where your contributions are valued, and you have the opportunity to grow in your career. Submit your application today!

Customer Service Analyst Opportunity at Eclerx, Pune

Are you a results-oriented individual with a passion for providing exceptional customer service? If so, then we have an amazing opportunity for you! Eclerx is currently seeking a talented and energetic Inbound Chat Analyst to join our team in Pune.

This role involves providing support via chat. You will be the primary resource for customers, providing prompt and courteous service.

We offer a dynamic work environment with opportunities for development. If you are looking for a challenging and rewarding read more career in customer service, we encourage you to apply!

• Responsibilities include but are not limited to:
• Provide prompt and courteous customer support via chat.
• Respond to customer inquiries in a timely and helpful manner.
• Troubleshoot customer issues and provide solutions.
• Document customer interactions accurately.
• Maintain a positive and professional attitude at all times.

Customer-Focused Analyst Role : Inbound Chat at Eclerx Pune

At Eclerx Pune, we're seeking a dynamic Customer-Focused Analyst to join our expanding team. In this rewarding role, you'll be the main support for our valued customers via inbound chat. Your mission will be to provide exceptional customer service by resolving inquiries, assisting with technical issues, and ensuring a pleasant customer experience.

• Employing your problem-solving skills to identify customer issues quickly and efficiently.
• Interacting with internal teams to address complex customer requests.
• Keeping current on our products and industry trends.

If you're a team player with a passion for customer service, we encourage you to apply. This is your chance to make a tangible impact in the lives of our customers.

Eclerx Now Hiring Inbound Chat Analysts for Customer Operations

Eclerx Pune is currently seeking talented and enthusiastic Inbound Chat Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!

Responsibilities will encompass providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.

• To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
• Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.

Specialist - Inbound Chat: Empowering Customers at Eclerx

At Eclerx, our Specialists for inbound chat are the soul of customer engagement . They provide a exceptional journey to each customer who interacts through our channel . These dedicated individuals are passionate about handling customer issues in a timely and helpful manner. By proactively guiding customers, they foster lasting bonds and contribute to the overall achievement of Eclerx.